Shipping Policy

Gloryelle Shipping Information

At Gloryelle, we are proud to offer FREE shipping on all orders—no minimum purchase required.

Order Processing Times

Please allow 1–3 business days for processing and dispatch after placing your order. An order is considered “dispatched” once it has been handed over to our shipping carrier and is officially in transit to your selected address.

During peak seasons, promotional periods, or holidays, processing times may extend up to 7 business days.

Estimated Shipping Times

Estimated delivery times refer to the transit period after your order has been dispatched. Delivery windows vary depending on destination and local carrier operations.

Please refer to the estimated delivery times for your country of residence:

🇺🇸 United States: 4–7 business days
🇨🇦 Canada: 4–7 business days
🇬🇧 United Kingdom: 5–7 business days
🇦🇺 Australia: 4–7 business days
🌎 Worldwide: 5–10 business days

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Please note that during holidays and high-volume periods, carriers may experience delays in both transit times and tracking updates. International shipments may also encounter customs inspections, which can extend estimated delivery timeframes.

Order Changes & Accurate Shipping Details

Customers are responsible for ensuring that all shipping information entered at checkout is accurate and complete. Incorrect or incomplete addresses may lead to processing delays or order cancellation.

If our system detects potential address issues, our support team will contact you via email within 3 business days to verify your information. If we do not receive a response within this period, we reserve the right to cancel the order for security and accuracy reasons.

If you notice an error in your shipping details, please email us at contactsupport@gloryelle.com within 24 hours of placing your order. We will make every effort to accommodate your request, but cannot guarantee changes after this window.

Delayed Delivery

At Gloryelle, we understand how important timely delivery is, and we strive to process and ship all orders as quickly as possible. However, certain circumstances outside our control may result in delays. These may include:

  • Severe weather conditions

  • Carrier operational delays

  • High shipping volume during holidays

  • Customs inspections (for international orders)

  • Address verification issues

  • Payment authorization delays

If any issue arises that affects the processing or shipment of your order, we will inform you promptly. While we cannot guarantee exact delivery dates, we will always do our best to keep you updated.

Lost or Stolen Packages

If your package is lost or stolen after being handed off to the courier, please contact us at contactsupport@gloryelle.com and we will assist you to the best of our ability.

Please keep the following in mind:

  • Once a package has been transferred to the courier, it is no longer under our control.

  • Customers should contact the courier directly to file a claim for lost or stolen packages.

  • We will also contact the courier on your behalf to follow up and provide updates.

  • Lost or stolen packages fall outside of our refund policy.

Depending on the circumstances, we may offer a replacement as a courtesy.

If the package cannot be located, we may recommend filing a police report to support your claim.

Shipping Policy Changes

Gloryelle reserves the right to modify, update, or replace this Shipping Policy at any time without prior notice. Customers are responsible for reviewing the most recent version before making a purchase.

By placing an order and continuing to use Gloryelle products, you acknowledge and agree to the terms outlined in this Shipping Policy, including any future modifications.

If you have any questions or concerns regarding this policy, please feel free to reach out to us at contactsupport@gloryelle.com.